(45 customer reviews)



Uber Micro offers a whole host of repairs on the Elite Series 1 controllers. There isn’t much we havn’t fixed on these!


  • Physical damage to ThumbStick
  • Drifting in one direction
  • No Response from ThumbStick functions
  • Moving on its own
  • LB/RB broken or not responding
  • LT/RT not working
  • D-Pad and face buttons sticky or not responding
  • USB port not working
  • Cracked and broken shells, we have the ability to source brand new (Shells / external cosmetics are quoted extra)
  • Liquid / trace damage (there may be an extra charge depending on amount of damage. We will always quote first)

Please contact us about your issue if not listed.

Mail In Request
Please note that we are unable to perform repairs sent to us from outside of the UK due to the increased shipping costs and lead times and the potential customs charges. However, orders for spare parts can be shipped worldwide.
Make sure you select the correct device so that we can advise you correctly!



Mail in repair Service for the Xbox One ELITE Controller SERIES 1

No fix No Fee service. This service will include a full check over of the controller:

We always replace both analog stick modules and LB / RB switches with high quality parts and mitigate stick drift fom coming back.


However we are able to do the following. Quotation will be provided:


No Power
Not Charging
Buttons not responding

Rear paddle issues
Cracked Shells
Liquid damage
PCB damage


We have an extensive playlist on YouTube showcasing all our intresting repairs.There isn’t much we can’t do!


Click here for our Xbox Elite Series 1 / 2 Repairs play list on YouTube


  1. Jack

    Fast with good communication. Controller now works perfectly well. Great value compared to buying a new controller.

  2. Paul Dodd

    Great service, my controller works like new again.

  3. Mark Holland

    Amazing service – they fixed 2 Xbox Elite controllers and 4 normal Xbox controllers.

    This including sorting out all the cock ups a previous repair guy had made or had not been able to fix.

    I would highly recommend them to anyone and everyone. Lovely service, great people, great comms.

    Would give 6 stars if I could ?

  4. Dean

    Sent in my Elite for repair and am pleased with the results, right stick no longer drifts. A good service at a great price, am recommending to friends.

  5. Nygel

    Fantastic service with excellent communication for a small charge.
    What a great company to use.
    Tabatha is super efficient.

  6. Fraser N

    Great service very quick repair , controller returned in A1 Condition.

  7. Steve

    Excellent customer services before and after controller was fixed.

  8. Sam Hardy

    Great service and quick return. Great and friendly communication.

  9. Alex Scott (verified owner)

    A super quick service; Issue fixed and my controller was back within the same week. Great communication. Thoroughly recommend!!!

  10. David Evans (verified owner)

    I cannot recommend this service enough!! My ELITE works as if straight from the factory in fact I think the thumbsticks are better than I remember them. Communication has been amazing Tabatha has kept me informed at every stage. I would not hesitate to use this service again. Five stars is not enough.

  11. Fred Farmer (verified owner)

    Excellent service, turn-around time was amazing and very good communication throughout. My controller is like new again!

  12. Daniel

    Outstanding service – 10 out of 10. The communication was friendly and almost instant replies. My Elite controller was fixed within a few day and received it back within a week. It’s like brand new and is now working perfectly. (Worth mentioning that I tried to get it fixed from someone else on facebook beforehand and they made it worse. Not only did ubermicro fix the problem, they resolved the issues from the botch-job) Highly recommend and wish ubermicro much success – I will not go anywhere else for controller repairs.

  13. Sonny Cobain

    Really great service. My Elite controller was basically useless 3 months after I bought it with extreme stick drift. UMR dealt with my questions before the service very quickly and kept me informed every step of the way. Posted controller on a Friday, was back with me and in perfect working order by Tuesday. I can’t recommend this company enough… believe all the reviews, they really are that good.

  14. Richard Harris (verified owner)

    Excellent service, super quick responding to emails and equally quick with the repair/return of my elite controller….thanks Tabatha, highly recommended!

  15. Glyn (verified owner)

    If I could rate more than 5 stars I would. Less than a week from posting to its return, and it feels like a brand new controller. Top quality service, kept informed of status at every step. Will recommend to anyone that is willing to listen

  16. Richard Clayton

    This is the second time I’ve used Uber Micro Repairs for different items and I wouldn’t use anyone else. They provide great communication and customer service throughout the process and they fixed my Xbox elite and returned the controller in a matter of days. I recommend this company highly.

  17. Gary Scott (verified owner)

    Very fast turn around and outstanding communication.

    Controller is now back in full working order and I’m very happy.

  18. Angie Wells (verified owner)

    EXCEEDED EXPECTATIONS! I admit I had concerns sending hubby’s xbox one elite controller to a company I’ve never heard of before but I had no reason to worry at all!! Everything was simply perfect! Tabatha was exceptionally helpful, friendly and kept me updated every step of the way. Now I have one very happy husband who can play Division without his character walking backwards! I would and WILL highly recommend Ubermicro for repairs! Thanks a million 🙂

  19. Jason (verified owner)

    Excellent service. I found Uber Micro after my Xbox Elite controller developed drifting issues with both joysticks. I saw a video on YouTube of this being repaired so I thought I would try them out. Uber Micro replaced both sticks and even fixed a small issue with the d-pad that I didn’t know about! Everything is working just like new now. Very happy with the service and would highly recommend

  20. Darren (verified owner)

    A first class service. After suffering with right-stick drift on my XBox Elite controller for several months I did a bit of research and came across Ubermicro on youtube. After a few email exchanges with Tabatha, who clearly explained the pricing and process, I posted the device. A week later it was back and as good as new, problem fixed. During the week Tabatha sent regular update emails which were clear and detailed. I have no reservations in recommending Ubermicro, excellent customer service and a job well done. Would definitely use again if required.

  21. Lee Atkins (verified owner)

    Incredible service and communication!
    I can’t recommend Ubermicro enough. Microsoft/Argos refused to help with my Elite controller so I parked it up, I was going to throw it away and then I found these people. 72hrs from an enquiry email it’s back with me and working.

    Thank you!

  22. Richard (verified owner)

    Brilliant service, very fast turnaround. With continual communication so you know what’s going on.
    Can’t recommend highly enough.

  23. Cameron Phillips (verified owner)

    An absolutely fantastic service. The mailing in was simple and hassle free, the issue was quickly identified and layed out so that i cpuld understand what was wrong and what the solution was.

    Payment was extremely easy and the team kept me informed the whole way about the repair. I would absolutely recommend that anyone with Controller issues to use this service over places such as CEX or other repair stores. 10/10

  24. Dronz (verified owner)

    First class service, first class repair, first class communication. Would recommend these guys to anyone
    5 stars all day long

  25. Kurtis (verified owner)

    I would definitely recommend this service. My Xbox elite controller is like brand new. Great customer service and I was given loads of updates.

  26. Alan Kent (verified owner)

    An outstanding service, the repair was carried out super fast. Great communication and feedback throughout – An absolutely brilliant service and would highly recommend!

  27. Jacob Shires (verified owner)

    Excellent service along with professional quality repairs. Was contemplating buying a third elite controller until I stumbled across this company. Both controllers fixed and shipped for such a good price. Highly recommend.

  28. Tony (verified owner)

    Unplayable stick drift, and a broken headset jack, all fully repaired and back to me within a working week total! Dealt with by Tabatha who offered clear, concise customer service from start to finish! I will not be using anyone else for future repairs nor will i advise my friends/family to use anyone else either! Amazing.

  29. Trevor Skeates (verified owner)

    Absolutely excellent service. I had an elite series 1 controller with a left stick that had 2 faults firstly and most frustrating was the push down (run/sprint) micro switch wouldn’t work. So before sending the controller to U.M.R. I checked it out using the xbox accessories app which showed up the second fault that the left stick didn’t aways returned to the centre when pushed to the right. Final when trying to reallocate the push down function of the left stick to the paddles I found the P3 button didn’t activate properly because the button had sunk and the paddle ended up hitting the controller body.
    Well after contacting Tabatha my controller was soon in the post. On receipt Tabatha kept me upto date and within 2 working days it was ready for return. After a slight delay due to my own request my controller was back with me and fully working with all the faults fixed even the P3 button within a week.
    Only note is that with the fixed fee for the service you have to factor in postage cost, but it is still an excellent value service for the cost.
    I would highly recommend this service. A great thanks to Tabatha and the technicians for such a fantastic service, other wise it would have been £160 for a replacement controller now I can look forwards to many hours of trouble free gaming.

  30. Simon Oakley (verified owner)

    If there were 6 stars I would have given another. I mailed the broken controller to Uber 3 days before Christmas. It was fixed on the day on receipt and on its way back again. Received the next day. They even fixed problems I was unaware of. My son was over the moon. I would recommend Uber to anyone. Fantastic service and kept me updated throughout. Really really impressive. Thanks once again.

  31. Jake Kennedy (verified owner)

    Had my elite series 1 repaired due to stick drift on both analogues , had it back within a few days communication was great always updated me with what was happening could not ask for more , thank you very much 🙂

  32. Reece (verified owner)

    Have an original Elite controller with bad left stick drift. Sent in for repair and it has come back all working again after having the left stick module replaced. Really pleased with the friendly and prompt comms during the process from Tabatha and the repair turnaround time. Recommended.

  33. Jack Armitage (verified owner)

    Outstanding service from start to finish. Fixed so well it now has a lower deadzone tolerance than a new Series II Elite controller! Couldn’t recommend enough!

  34. Ben (verified owner)

    This is an absolutely fantastic service. Standard electronics have more than reasonable set prices which is great and they were even willing to take a look a more obscure item for me on a no fix no fee basis.

    Fixed my controller’s stick drift perfectly and quickly. I was kept up-to-date throughout the service and even reached out to after a week of the service having been completed to make sure everything was still working and I was happy with the fix.

    I will definitely be using them again should I have any electronic issues in the future and recommend anyone else to do so if they have electronics that need some TLC or fixes.

  35. Graham Wilson

    Great communication from the start,my elite controller was repaired and ready to be sent back to me within a week, highly recommend Uber for any controller repairs won’t go anywhere else now,Top Service,Thanks all,G

  36. Anthony Masi

    If your Elite 1 controller is broken, don’t hesitate to contact them. They provide an excellent service. And I now have many more years left with my repaires controller now.

    Don’t waste your money in buying a new controller, get it repaired, your save yourself a bit of money and have a nice smile on your face. Don’t bin your old controllers send it in and get it repaired

    Excellent friendly customer service, great communication throughout.

    Many many thanks

  37. Matthew Bowyer

    Wow what a shining example of a fantastic business doing everything right, communication, speedy service and great value I highly recommend ubermicro Well done guys my controller works like new

  38. Dean (verified owner)

    Fast and great service! Such a great service for those with Elite controllers. Stick drift a common problem but for £30 to repair, absolute bargain! Would definitely recommend to others!

  39. Steve Bluck (verified owner)

    Uber Micro offer a first class repair service. Great, friendly comms that explain everything clearly. A simple pricing structure that covers all of the common technical faults. Quality repairs. Quick turnaround time. Highly recommended!

  40. Jonathan Beard (verified owner)

    Brilliant service, prompt and professional, great communication. Elite series 1 controller is ‘as new’ now after suffering with terrible stick drift. Only 1 stick was drifting but on further inspection the other stick was badly worn also, so they replaced that module as well at no extra cost. So much better than spending £150+ on a new one. Highly recommended ??

  41. Blake (verified owner)

    I could not have asked for a better service. From start to finish there was excellent communication and fantastic work. The price was outstanding and even though the controller was sent in for one stick replacement both were done at no extra charge. If you have an elite controller and it has stick drift (or any other faults) I doubt you would get a better service for the price anywhere else. I can highly recommend the service and the excellent communication.

  42. Darren (verified owner)

    Excellent service fast & friendly.
    Got exactly what i ask for. ??

  43. Lawrence (verified owner)

    Good communication, good costumer service

  44. Bryn Pilcher (verified owner)

    Amazing service – 10 out 10 with instant replies . My Elite controller was fixed within a few day and received it back within a week. It’s like brand new and is now working perfectly. I tried to get it fixed from CEX who said it cou don’t be repaired. Highly recommend and wish ubermicro much success – I will not go anywhere else for controller repairs.

  45. Simon Leitch (verified owner)

    Great service 10/10 my elite controller was fully fixed and even repaired something I wasn’t aware of will be sending more controllers with confidence

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